Terms of Service

1. ACCEPTANCE OF TERMS

Welcome to Apollo Alarm Systems, Inc. These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Apollo Alarm Systems, Inc. ("Company," "we," "us," or "our") governing your access to and use of our website located at apolloalarmsystems.com (the "Website") and our security system installation, monitoring, and related services (collectively, the "Services").

By accessing or using our Website or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Website or Services.

These Terms create a binding contract between you and the Company. Your use of our Website or Services constitutes your electronic signature and acceptance of these Terms.

2. DESCRIPTION OF SERVICE

Apollo Alarm Systems, Inc. provides professional security system installation, 24/7 monitoring, and related services for residential and commercial properties. Our Services include, but are not limited to:

• Burglar alarm system installation and monitoring
• Fire alarm system installation and monitoring
• CCTV and video surveillance system installation
• Home and business automation solutions
• Security system maintenance and repair
• Emergency response coordination

Service Limitations: Our security systems and monitoring services are designed to detect and deter unauthorized entry and certain emergency conditions. However, we cannot guarantee that our Services will prevent all incidents, losses, or damages. Security systems may fail due to power outages, equipment malfunction, telephone line failures, interference, or other circumstances beyond our control.

We do not provide physical security personnel or guarantee response times from emergency services. Our monitoring center will make reasonable efforts to notify appropriate emergency responders, but actual response times depend on factors outside our control.

3. ELIGIBILITY

To use our Services, you must:

• Be at least eighteen (18) years of age
• Have the legal capacity to enter into a binding contract
• Be authorized to sign agreements on behalf of any entity you represent
• Provide accurate and complete information during registration
• Have the legal authority to authorize installation and monitoring services at the property address provided

If you are entering into an agreement on behalf of a company, organization, or other entity, you represent and warrant that you have the authority to bind such entity to these Terms.

We reserve the right to refuse service to anyone for any reason at any time, including but not limited to reasons related to creditworthiness, property conditions, or geographic limitations.

4. USER RESPONSIBILITIES

As a user of our Services, you agree to the following responsibilities:

4.1 Accurate Information

You agree to provide accurate, current, and complete information during registration and throughout your use of our Services. This includes providing correct contact information, property details, emergency contacts, and any other information requested by the Company.

4.2 Account Security

You are responsible for maintaining the confidentiality of any account credentials, access codes, and security system passwords provided to you. You agree to notify us immediately if you suspect any unauthorized access to your account or security system.

4.3 Proper Use of Systems

You agree to use your security system only for its intended purpose and in accordance with all instructions provided by the Company. You will not tamper with, modify, or attempt to circumvent any security features or components of your system.

4.4 Payment Obligations

You agree to pay all fees and charges associated with your use of our Services in accordance with your service agreement. Payment terms, including any applicable taxes, will be specified in your individual service contract. Failure to make timely payments may result in suspension or termination of Services.

4.5 Compliance with Laws

You agree to comply with all applicable federal, state, and local laws, regulations, and ordinances related to your use of our Services, including obtaining any required permits or approvals for security system installation.

5. PROHIBITED USES

You may not use our Website or Services:

• For any illegal purpose or in violation of any applicable law or regulation
• To interfere with or disrupt the integrity or performance of our systems, equipment, or networks
• To attempt to gain unauthorized access to any portion of our systems, equipment, or the systems of other users
• To transmit viruses, malware, or any other malicious code
• To engage in any activity that interferes with emergency response communications
• To transmit false alarms or make false reports to our monitoring center or emergency services
• To collect or store personal information about other users without their consent
• To impersonate any person or entity or misrepresent your affiliation with any person or entity
• To engage in any activity that could damage, disable, or impair our equipment or services
• To resell or redistribute our Services without prior written authorization

Violations of these prohibitions may result in immediate termination of your Services and may expose you to civil and criminal liability.

6. INTELLECTUAL PROPERTY

All content, features, and functionality on our Website, including but not limited to text, graphics, logos, images, audio clips, video clips, software, data compilations, and the design and arrangement thereof, are owned by Apollo Alarm Systems, Inc. or our licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

6.1 Trademarks

The trademarks, service marks, trade names, and logos displayed on our Website are the property of Apollo Alarm Systems, Inc. or our licensors. You may not use any of our trademarks without our prior written consent.

6.2 User License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use our Website for personal, non-commercial purposes. This license does not include the right to:

• Modify, copy, distribute, or create derivative works based on our Website or content
• Use any portion of our Website for commercial purposes
• Use any data mining, scraping, or similar automated data gathering methods
• Remove or alter any proprietary notices on our Website

6.3 User Content

If you submit any content to us through our Website, you grant us a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, modify, and distribute such content in connection with our Services.

7. DISCLAIMER OF WARRANTIES

OUR WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT:

• OUR WEBSITE OR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
• OUR SECURITY SYSTEMS WILL PREVENT ALL BREAK-INS, FIRES, OR OTHER EMERGENCIES
• ALARM SIGNALS WILL ALWAYS BE TRANSMITTED OR RECEIVED
• EMERGENCY RESPONDERS WILL RESPOND OR WILL RESPOND WITHIN ANY SPECIFIC TIME FRAME
• ANY DEFECTS IN OUR WEBSITE OR SERVICES WILL BE CORRECTED

NO ADVICE OR INFORMATION OBTAINED FROM US OR THROUGH OUR WEBSITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

8. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, APOLLO ALARM SYSTEMS, INC. AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OUR WEBSITE OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF OUR WEBSITE OR SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE THOUSAND DOLLARS ($1,000.00).

8.1 Indemnification

You agree to indemnify, defend, and hold harmless Apollo Alarm Systems, Inc. and our officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of our Website or Services
• Your violation of these Terms
• Your violation of any rights of another person or entity
• False alarms or false reports submitted through our systems

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

9. THIRD-PARTY SERVICES & LINKS

Our Website may contain links to third-party websites, products, or services that are not owned or controlled by Apollo Alarm Systems, Inc. We are not responsible for and do not endorse the content, policies, or practices of any third-party websites or services.

Our Services may involve third-party providers, including but not limited to:

• Emergency response agencies (police, fire, medical)
• Telecommunications providers
• Equipment manufacturers
• Payment processors

We are not liable for any actions, omissions, errors, or failures of any third-party providers. Response times, availability, and quality of emergency services are outside our control.

Use of third-party websites and services is at your own risk and subject to the terms and conditions of such third parties.

10. TERMINATION

We may terminate or suspend your access to our Website or Services at any time, with or without cause, with or without notice, including but not limited to if we reasonably believe you have violated these Terms.

10.1 Effects of Termination

Upon termination:

• Your right to use our Services will immediately cease
• We may disable your access to our monitoring center and mobile applications
• You remain responsible for any outstanding fees or charges owed to us
• Provisions of these Terms that by their nature should survive termination shall remain in effect

10.2 Refund Policy

Refunds for terminated services, if any, will be provided in accordance with the terms of your individual service agreement. Please refer to your service contract for specific refund terms, or contact our customer service department.

10.3 Equipment Return

Upon termination of monitoring services, you may be required to return or remove equipment owned by Apollo Alarm Systems, Inc. Specific equipment ownership and return terms are outlined in your service agreement.

11. GOVERNING LAW

These Terms and any dispute arising out of or related to these Terms or your use of our Website or Services shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.

Any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the state or federal courts located in Marion County, Florida, and you consent to the personal jurisdiction of such courts.

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

You agree to waive any right to a jury trial in any proceeding arising out of or related to these Terms.

12. CHANGES TO TERMS

We reserve the right to modify these Terms at any time at our sole discretion. Any changes will be effective immediately upon posting the revised Terms on our Website, unless otherwise stated.

Your continued use of our Website or Services after any changes to these Terms become effective constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must discontinue use of our Website and Services.

We encourage you to review these Terms periodically. The "Last Updated" date at the top of this page indicates when these Terms were last revised.

Material changes to these Terms will be communicated through our Website, email notification to registered users, or other appropriate means.

13. CONTACT INFORMATION

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us using the information below:

Please include "Terms of Service Inquiry" in your email subject line for faster assistance.